Frequently Asked Questions

We would love to have you at our physical stores. we 're operating multiple stores. The main TradeUNO store is located at 135, Udyog Vihar Phase 1, Sector 20, Gurugram, Haryana 122016.

Second Store in UG-18, Ground, Dt Mega Mall, Golf Course Rd, A Block, DLF Phase 1, Gurugram, Haryana 122001

To make sure that placing an order is a smooth, hassle-free process, we provide various payment options. We accept cash on delivery as well as online modes of payment which includes UPI, Bank transfer, wallets, etc.

To provide convenience to our customers, we have the COD option available. You can place your order online and pay for it when it reaches your doorstep.

We aim to ensure that your order reaches you in 3-5 working days. The delivery time depends on the recipient's location, and in case of any delays, we are trying our best to ensure the order reaches you as soon as possible.

We provide the calculated shipping cost at the checkout page, ensuring a complete breakdown of the order. The shipping cost depends on the parcel weight and the delivery location.

In case your payment failed, you can reach out to us at +91 9810087113 or email us at enquiry@tradeuno.com and we will make sure to resolve your payment issue on a priority basis.

We deal in all kinds of fabrics in both manmade and natural fibers. Check out our wide range of fabrics at our online store or visit us at our offline store.

Our fabrics go through rigorous quality checks to ensure our customers are satisfied with their purchase. We also provide a video call service — you can schedule a session with us at +91 9810087113 and check out the fabric and its texture in detail.

At TradeUNO, you can find a collection of fabrics from every category of fibers. We cater to wholesale as well as retail needs.

You can customize fabrics from us in the way you want. The customization is available on a minimum order of 40 meters.

When you order in bulk quantity, you can get the fabrics at a discounted price depending on the type of fabric. You can reach out to us at enquiry@tradeuno.com for any bulk enquiries.

We want every customer to feel fully satisfied with their order. Kindly check our Return policy for the same.

You can cancel your order easily provided the order is not already shipped. We will not be able to provide cancellation for an order that has been shipped. Email us the cancellation request at enquiry@tradeuno.com. The refund amount will be credited to your account.